Responsible gambling

If you're concerned about your gambling habits or need help managing your spending, Heart of Vegas have several tools available to support responsible gaming.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your account. This will prevent you from exceeding the maximum amount you want to spend and help you stay within your budget.

To set a deposit limit:

1. Log in to your account.
2. Go to Account Settings.
3. Click on Deposit Limits.
4. Enter the desired limit.
5. Confirm your changes.

Time-Outs

If you're feeling overwhelmed or need some time away from gaming, our Time-Out feature allows you to temporarily block access to your account for a specified period of 24 hours, 48 hours, 3 days, 1 week, or 2 weeks, and up to 6 months.

To activate Time-Out:

1. Log in to your account.
2. Go to Account Settings.
3. Click on Time-Out.
4. Select the duration you want to block access for.
5. Confirm your changes.

Self-Exclusion

If you feel that gaming is becoming a problem, our Self-Exclusion feature allows you to permanently close your account and exclude yourself from participating in any gaming activities with us.

To activate Self-Exclusion:

1. Log in to your account.
2. Go to Account Settings.
3. Click on Self-Exclusion.
4. Confirm that you want to self-exclude for at least 6 months, after which you can request reactivation of your account.

Support Organizations

If you're struggling with problem gambling or need further assistance, we recommend reaching out to our partners:

• Gambling Help Online: A free online service providing confidential and personalized support.
• BetStop (Australia): Australia's national hotline for problem gamblers.

Remember, responsible gaming is about making informed choices that work best for you. We're here to help you make the most of your gaming experience while maintaining a healthy balance between gaming and real-life responsibilities.